Terms and Service

  1. Introduction
Welcome to the NovaRHome family of websites and applications. NovaRHome stands as a pioneer in innovative home equipment and smart appliances, uniting global design inspiration with superior craftsmanship. Throughout this document, the terms "NovaRHome," "we," "us," and "our" refer to NovaRHome and its affiliates. "NovaRHome Sites" refers to our websites, applications, and digital platforms.
These Terms of Service govern your access to and use of all NovaRHome Sites. By using the NovaRHome Sites or purchasing our premium home appliances and equipment, you engage in our "Service" and agree to be bound by these terms and conditions, including any additional terms referenced herein or available by hyperlink.
By accessing our site, you affirm that you are of legal age to enter into these Terms of Service, or, if you are not, that you have obtained parental or guardian consent to enter into these Terms of Service and your parent or guardian consents to these Terms of Service on your behalf.
Please read these Terms of Service carefully. If you do not agree to all terms and conditions, you may not access our website or use any services. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of the site following the posting of any changes constitutes acceptance of those changes.
  1. Your NovaRHome Account

Account Security and Responsibility

You are solely responsible for maintaining the confidentiality and security of your account, including username and password. NovaRHome is not responsible for any losses arising out of unauthorized use of your account. You agree that NovaRHome does not have any responsibility if you lose or share access to your device.

Account Information

You certify that the information you provide on or through the NovaRHome Sites is accurate and complete. You agree to promptly update your account information, including your email address, payment details, and contact information, to ensure we can complete your transactions and contact you as needed.

Account Usage and Conduct

You agree to use your NovaRHome account only for lawful purposes and in accordance with these Terms of Service. You agree not to use the NovaRHome Sites:
  • In any way that violates any applicable federal, state, local, or international law or regulation
  • To impersonate or attempt to impersonate NovaRHome, a NovaRHome employee, another user, or any other person or entity
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the NovaRHome Sites
  • To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the NovaRHome Sites or any server, computer network, or database connected to the NovaRHome Sites

Account Restrictions

Your account may be restricted or terminated for any reason, at our sole discretion. Except as otherwise provided by law, we may at any time without notice: (1) modify, suspend, or discontinue the NovaRHome Sites or any portion thereof, and (2) modify or waive any fees required to use any services, functionality, or content available through the NovaRHome Sites.
  1. Products and Services

Product Availability and Description

NovaRHome delivers premium, intelligent home appliances and equipment for interiors, gardens, garages, and workstations. Our products embody our philosophy of "Reliable Refinement, Light Luxury Living." We have made every effort to display our products as accurately as possible, including colors and designs. However, we cannot guarantee that your device's display will accurately represent our products.

Limited Quantities and Regions

In line with our commitment to quality and customer satisfaction, we reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis and may limit quantities of products available for purchase. All descriptions of products and pricing are subject to change at any time without notice, at our sole discretion.

Product Quality Expectations

While we strive to provide reliable, refined products that meet our high standards of quality, we do not warrant that the quality of any products, services, or information obtained through our service will meet all your expectations or that any errors will necessarily be corrected.

Accuracy of Information

The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
We reserve the right to discontinue any product at any time. Any offer for any product or service made on the NovaRHome Sites is void where prohibited by law.
  1. Orders and Payments

Order Placement

By confirming your purchase at checkout, you agree to accept and pay for the products, as well as all applicable shipping, handling charges, and taxes. You represent and warrant that you have the right to use any payment method you provide to us.

Order Acceptance and Billing

NovaRHome reserves the right, without prior notice, to limit the quantity of items purchased per person, per household, or per order. We will attempt to notify you should such limits be applied. For most orders, you will not be charged until the order has shipped.
By providing payment card information to us, you authorize us to store and use the card as a payment method for purchases made through your NovaRHome account, including on NovaRHome affiliated sites and properties which you access via your NovaRHome account credentials.

Pricing and Availability

NovaRHome cannot confirm the price or availability of an item until after your order is placed. The receipt of an order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product.
Pricing or availability errors may occur on the NovaRHome Sites. NovaRHome reserves the right to cancel any orders containing pricing or availability errors, with no further obligations to you, even after your receipt of an order confirmation or shipping notice. NovaRHome may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

Promotional Codes

Promotional codes offered by NovaRHome are limited in nature and may expire or be discontinued with or without notice. Promotional codes are void where prohibited by law and may not be sold or otherwise transferred. They are not redeemable for cash and are subject to cancellation or change at any time for any reason without notice. We reserve the right in our discretion to impose conditions on the offering of any promotional code.
  1. Shipping and Delivery
Products will be shipped to an address designated by you, provided such address is complete and complies with the shipping restrictions contained on the NovaRHome Sites. All transactions are made pursuant to a shipping contract, and, as a result, risk of loss and title for products pass to you upon delivery of the products to the carrier.
NovaRHome provides estimated delivery times on our website, but these are estimates only and not guarantees. Delivery times may vary based on product availability, processing time, and destination. For detailed information on shipping methods, delivery times, and any applicable restrictions, please refer to our Shipping & Delivery page.
  1. Returns and Refunds
NovaRHome stands behind the quality of our products. If you are not completely satisfied with your purchase, please refer to our Return Policy for detailed information on eligibility, timeframes, and procedures for returns and refunds. The Return Policy reflects our commitment to customer satisfaction while maintaining fair and consistent standards.
  1. User Content and Submissions

User Submissions

When you submit comments, ideas, feedback, reviews, or other content to NovaRHome, you grant us an irrevocable, non-exclusive, royalty-free right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media, now known or hereafter developed.

Content Standards

You agree that any content you submit will not violate any rights of any third party, including copyright, trademark, privacy, or other personal or proprietary rights. Your content must not be defamatory, obscene, offensive, threatening, or contain malware or viruses. You may not use a false email address, impersonate another person, or mislead us or third parties as to the origin of any submissions.

Content Monitoring

NovaRHome has the right but not the obligation to monitor, edit, or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, or otherwise objectionable. You are solely responsible for any content you submit and its accuracy.
  1. Intellectual Property

NovaRHome Intellectual Property

All content on the NovaRHome Sites, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of NovaRHome or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

Limited License

NovaRHome grants you a limited, revocable, non-transferable license to access and make personal use of the NovaRHome Sites. This license does not include any resale or commercial use of the NovaRHome Sites or their contents; any collection and use of product listings, descriptions, or prices; any derivative use of the NovaRHome Sites or their contents; or any use of data mining, robots, or similar data gathering and extraction tools.
  1. Third-Party Links and Services
The NovaRHome Sites may contain links to third-party websites or services that are not owned or controlled by NovaRHome. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
You acknowledge and agree that NovaRHome shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
  1. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms of Service by reference, explains how we collect, use, protect, and disclose your personal information. By using the NovaRHome Sites, you consent to the collection and use of information as detailed in our Privacy Policy.
  1. Disclaimer of Warranties

General Disclaimer

THE NOVARHOME SITES AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE NOVARHOME SITES ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

Website and Service Reliability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free, or that the results obtained from the use of the service will be accurate or reliable. The information made available on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.

Historical Information

This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our site.

Product Descriptions

We have made every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the NovaRHome Sites. However, we cannot guarantee that your computer monitor's display of any color, texture, or detail will be accurate. Product images are for illustrative purposes only and may differ from the actual product. We do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
  1. Limitation of Liability

General Limitation

IN NO EVENT SHALL NOVARHOME, ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR PRODUCTS PROCURED USING THE SERVICE, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICE OR ANY PRODUCT.

Monetary Cap on Liability

WITHOUT LIMITING THE FOREGOING, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF NOVARHOME AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, OR LICENSORS ARISING OUT OF OR RELATING TO THESE TERMS OF SERVICE OR YOUR USE OF THE NOVARHOME SITES EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCTS OR SERVICES PURCHASED ON THE NOVARHOME SITES DURING THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

Third-Party Conduct

YOU EXPRESSLY AGREE THAT NOVARHOME IS NOT LIABLE FOR ANY CONDUCT, SPEECH, OR CONTENT PROVIDED BY THIRD PARTIES, INCLUDING OTHER USERS OF THE NOVARHOME SITES, OR FOR ANY DAMAGES THAT MAY RESULT FROM SUCH THIRD-PARTY CONDUCT, SPEECH, OR CONTENT.

Essential Purpose

THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN NOVARHOME AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
  1. Indemnification
You agree to indemnify, defend, and hold harmless NovaRHome and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
  1. Severability
If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.
  1. Website Accuracy and Errors

Errors and Omissions

Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

No Obligation to Update

We undertake no obligation to update, amend, or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website should be taken to indicate that all information in the service or on any related website has been modified or updated.

Reliance on Information

The information presented on or through the NovaRHome Sites is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such materials is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the NovaRHome Sites, or by anyone who may be informed of any of its contents.
  1. Force Majeure
NovaRHome shall not be liable for any failure to perform its obligations under these Terms of Service where such failure results from any cause beyond NovaRHome's reasonable control, including, but not limited to, mechanical, electronic, or communications failure or degradation, acts of God, terrorism, pandemic, epidemic, strikes or other labor disputes, riot, civil unrest, government regulations, or natural disasters.
  1. Account Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If we determine, in our sole discretion, that you have breached any provision of these Terms of Service, or if we suspect that you have done so, we may terminate this agreement at any time without notice. You will remain responsible for all obligations accrued up to the date of termination.

Account Cancellation Process

You may cancel your NovaRHome account at your discretion by notifying us through email, provided that any existing orders at the time of your request have been completely fulfilled. Upon account cancellation:
  1. You will no longer be able to log in as a registered user
  2. You will not be able to view your order history or track orders
  3. Any user-generated content you've posted may be removed
  4. Unused coupons or promotions will be forfeited
  5. Your personal data will be handled according to our Privacy Policy and applicable data protection laws
We will process your cancellation request within 14 calendar days after receiving your written confirmation and will notify you by email once completed.
  1. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [JURISDICTION], without regard to its conflict of law provisions.
  1. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
  1. Contact Information
Questions about the Terms of Service should be sent to us at support@novarhome.com.